When using the public parts of our website, you are not required to provide us with any personal information unless you expressly choose to do so. This could be when completing an online quote form after agreeing to our privacy terms, requesting copies of our latest Financial Reports, or submitting a job application form.
While using the public parts of our website, we employ cookies and similar tracking technologies to enhance your user experience and analyse site traffic. These technologies may collect data such as your IP address, browser type, and browsing behavior. Although this data can help us understand site usage patterns, it does not identify you personally without additional information. We do not collect personally identifiable information directly through our public website unless you voluntarily provide it, for example, by filling out our online quote form.
In compliance with applicable privacy laws, we ensure that all personal data collected through our website, whether directly or indirectly, is handled with strict privacy safeguards. Your information is used to tailor and improve the services we offer, including personalised advertising experiences based on your browsing behavior. Any sharing of your data with third parties is done securely and in accordance with applicable privacy laws and regulations.
When you complete our online quote form or engage with us through telephone and email conversations for an insurance quotation, we collect the necessary information required by insurers. This includes details needed to calculate your premium and to understand your specific insurance needs. Collecting this information helps us provide you with accurate and tailored insurance quotes.
The information we collect will be passed to insurers to enable them to calculate a competitive insurance quotation to meet your requirements. To obtain the most competitive cover, it may be necessary to pass your information to other insurance intermediaries who are authorised and regulated by the Financial Conduct Authority.
Information provided by you may be put onto a register of claims and shared with other insurers to prevent fraudulent claims.
Should you wish to pay your premium by instalments, we may pass your information to a premium finance provider; however, this will not be done without first discussing payment options with you.
We may share your information with and obtain information about you from credit reference agencies. Any searches undertaken prior to you proceeding with your application will be soft searches and will not affect your credit rating.
We will retain any information we have collected about you for up to 6 years after our professional relationship has terminated; however, data held electronically may be retained for longer.
If you register to use any password-protected areas of this website, we will handle any personal information you provide in accordance with the United Kingdom's General Data Protection Regulation (GDPR).
You are entitled to receive any personal data we hold about you so that it can be used by another processor.
We engage with third-party service providers, including advertising platforms like Google, to enhance our advertising strategies internally. This allows us to deliver personalised advertisements that are more relevant to your interests based on the data we collect from you. Importantly, we do not share your data externally with these providers; instead, we use tools provided by them to process data within our own systems under strict confidentiality agreements.
In cases where external sharing might be considered for enhancing personalised advertising, we will always obtain your explicit consent in accordance with legal requirements and Google's policies on personalised ads. This ensures that your information is handled ethically and in compliance with applicable privacy laws.
You have the right to withdraw your consent at any time by contacting us using the details provided below, which will ensure that no data is used for these purposes beyond our internal analysis.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external websites. We encourage you to read the privacy policies of each website you visit.
You have a right to obtain a copy of the personal information that we hold about you. If you believe that any information held is incorrect or incomplete, you should contact us. Any information that is found to be incorrect or incomplete will be amended promptly.
You also have a right to “be forgotten”, this means you can ask for the information which we hold about you to be deleted from our records, but this will mean that we will be unable to continue to handle your insurance arrangements.
You can register a complaint about our handling of your personal data with the ICO, who are the UK's supervisory authority for GDPR at the following address: www.ico.org.uk/concerns
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For more detailed information on cookies, visit http://www.allaboutcookies.org.
We use Cookiebot as our cookie consent management platform. Cookiebot helps ensure that our website complies with the legal requirements by obtaining and documenting the consent you give for cookie usage on our site. You can manage your cookie preferences at any time through Cookiebot’s preference panel, which allows you to give, withdraw, or change your consent.
If you choose to set your browser not to accept cookies, please note that some features of our website may not function as a result. For further information on cookies, please see our Cookie Policy.
We keep our privacy statement under review and will place any updates on this web page. This statement was last updated on 16th of October 2024.
If you have any queries about our privacy statement or the cookies we use, please contact us via one of the following methods: